Please read all the terms and condition carefully before using our www.dainikcare.com website.
1. Service includes necessary cleaning checking and minor repair work.
2. House hold items used in service work like bucket, water, stool and ladder etc. will be provided by the customer.
3. Due to non-availability of the technician or any other reason, the time slot scheduled for service may be changed by contacting the customer.
4. We do not promise to provide spare parts of the same brand and model as your product.
5. We are not obligate of repair or exchange for PCB controller defects in any product.
6. There will be no warranty if any product is damaged due to overloading.
7. The time slot you selected must be rescheduled or canceled 6 hours in advance. Otherwise your payment will not be refunded.
8. Spare parts for any product repair are available with technicians at reasonable prices.We will not take any responsibility on purchasing parts from the open market.
9. While repairing the product, if any part gets damaged then you will have to wait till the part is available.
10. Parts and repair service prices may vary depending on the city.
11. Notify us if any problem during the repair service time and scheduled time. We will try to solve the problem.
12. we will not be responsible for any issues at the customer's end if the customer contacts the technician directly.
13. The price list parts description of all spare parts used in repair and service is available on web site (www.dainikcare.com) and dainikcare repair and service app.
14. Any dispute will be resolved through judicial process in moradabad court.
15. Make any kind of fee only on the dainikcare's official account and take the receipt from online or offline.
16. For any refund please contact us within 24 hours of availing the service.
II. Change of Terms :
1. Dainik Care maintains the right to at any time modify or update these terms of use. It is recommended that users analyze these changes in order to be aware of their rights and responsibilities. If you do not acceptthe change ofterms you will not be use our website .
III. Information we acquire :
1. Dainik Care might collect personal data , including your name , contact information address, appliance details and payment information .When you schedule a repair service technical details regarding your appliance and the type of repair needed might be also be collected by us.
IV. Use of your data :
1. We promise that we will never share your data with anyone .
2. we collect your data to arrange and conduct repair service.
3. In order to keep you informed about the status of the repairs and to schedule your oppointment.
4. To handle invoice process and payment.
5. To enhance client satisfaction and our service .
6. In order to comply to regulations and legal requirements.
V. Customer Responsibilities:
In order to guarantee optimal results and experience , we high light following customer responsibility regulation.
(a). Providing exact information : Customer should ensure that the information provided by them is correct so that our technician can reach the correct address and provide a good and effective service.
(b). Safety caution : make sure the space around the appliance is risk free and clear of obstacles also keep your pets away before the technician arrives .
(c). Authorization & Payment : you will have to make the payment instantly after the service done and if any spare part is installed in your appliance apart from the service, then you will have to pay its extra charge.
(d). Follow the advice of the technician : Please follow whatever advice our technician give you related to the appliance so that you do not face any problem related to the appliance in future and so that your appliance can work smoothly .
(e). Post our service feedback : After the service , it is mandatory to take out your valuable time and give feedback about our service so that we can improve our service.
We will try our best to send the technician within the time & date slot selected by the customer. Thank you for choosing us after reading and understanding all the terms and conditions.